Mindmine Summit 2022 Partners

Session Partner

Reliance General Insurance

Reliance General Insurance is one of India's leading general insurance companies. The company's GDPI has continued to grow at a robust 19% (CAGR) from FY15 to FY22. In FY22, the Company did business worth ₹95 Billion of premium with a 13% year-on-year growth. Today, its net worth is ₹23 Billion and AUM ₹145 Billion. Reliance General Insurance is one of the fastest claim settlers in the GI industry, with 99% of claims being paid within three months of claim intimation. It also has one of the lowest customer grievance ratios in the industry at 0.03%.

The Company offers a well-rounded and comprehensive bouquet of products including Motor Insurance, Health Insurance, Travel Insurance, Home Insurance, MSME/SME Insurance, Liability Insurance. It provides customized solutions to meet the protection needs of each customer.
br> Reliance General Insurance is at the forefront of innovation. With customer-first innovation, it has made customers' insurance experience a delightful and smooth transition to the user- friendly digital space.

From on boarding to servicing, Reliance General Insurance's entire process is fully digital. So, when the pandemic brought in an instant change in the customers' preferences, where they switched from offline to online, the Company witnessed a massive hike in its digital sales as it was well prepared to respond to this imperative shift. It had already put systems in place that could enable a large-scale digital push from digital claims processing to video-call based claims assessment etc

Reliance General Insurance's mission is to leverage conversational commerce capabilities with tech innovations such as AI, IoT and speech recognition to connect with all its consumers.The Company firmly believes in mitigating risk for developing a long-term customer relationship. Reliance General Insurance is a force to reckon with in the BFSI sector in India with -

 more than 7 million happy customers

 more than 67,000 intermediaries

 131 branch offices

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